Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

Tropical Gold Farms ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, place an order, or contact us. This includes:

• Personal information (name, email address, phone number)
• Business information (company name, shipping address)
• Order details and preferences
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about products and services
• Improve our products and customer service
• Comply with legal obligations
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Shipping and logistics partners
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with data protection authorities

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.

7. International Transfers

As we serve customers globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +60 5 1419 97140
• Address: Jalan Persiaran Tropika 15, Taman Daya, 81100 Johor Bahru, Johor, Malaysia